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Company Overview

Quality,
by Design

Commitment

At DCD Design & Manufacturing Ltd. we produce high quality Cable Installation and Directional Drilling Tools and accessories, but that is just what we sell. What we offer is a company driven by our customers needs and by our own commitment to service those customers. On July 5^th, 1999 we became ISO 9001 certified and this emphasizes our commitment to superior product quality and customer service.

Utilities, contractors, distributors and competitors alike, all recognize the high standards set by our products. However, all customers realize that products are not the only things that are important. Help with field problems, ability to react to a new need and that extra effort required to help GET THE JOB DONE are all part of the DCD commitment. Our strength is in that commitment to quality, to service and, most importantly, to our customers.

General

The Head Office and Manufacturing facility is located in Vancouver, British Columbia and is ideally situated for export all across North, Central & South America as well as into the Pacific Rim countries. Vancouver also has an excellent sea port and of course, an international airport. This makes shipping product to anywhere in the world a simple matter. map.gif (9727 bytes)

DCD Design & Manufacturing Ltd. is one of several companies within the DCD group. Other companies also within the group include such varied operations as Spring Manufacturing, Food Importing and Processing and Property Management and Development, to name but a few.

DCD Design & Manufacturing Ltd. also has a marketing office for the USA in Houston.

Head Office & Manufacturing Division	USA Sales & Marketing
DCD Design & Manufacturing Ltd. #180-6620 McMillan Way, Richmond, BC, Canada V6W 1J7	Mr. Dan Abbott Marketing Consultant USA 16806 Memorial Oaks Dr. Spring, TX., USA, 77379	Mr. John Innes VP, Overhead Products DCD Design & Mfg., Inc.
Toll Free: (North America)1-888-SWIVELS Tel: (Int.) 604.232.4445 Fax: 604.232.4446	Tel: 281.376.8178 Fax: 281.370.1335	Tel: 320-212-8224
Contacts Head Office: Ted Parker - General Manager Mike Crouse - Sales Manager Neal Hoffman - Engineering Manager Jon Twidale - Project Manager Ryan Preddy - Market Resource Manager Kristie Bentham - Customer Service Jeanine Esson - Payables/Receivables	Contact: Dan Abbott - Marketing	Contact: John Innes - Overhead Products

Mission Statement

To be the leading manufacturer of high quality tools and equipment for the Utility Construction and Down Hole tool industry.
To achieve the highest possible level of Customer Satisfaction with both our product and our service, resulting in continued growth as a successful and profitable company.
To continually review our product designs and range with innovative and creative thinking, in order to respond to the changing needs and expectations of our customers.
To achieve our goals in an efficient and responsible manner while promoting a positive working environment built on teamwork, professionalism and mutual respect.

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Send mail to sales@dcddesign.com with questions or comments about anything DCD related. We want to hear from you!