March 17, 2020
Dear valued customer,
As the COVID-19 virus continues to spread, DCD Design & Manufacturing Ltd. would like to communicate how we are managing this pandemic. The safety of our employees and their families, our customers, dealers, distributors and supplier partners is our first and most important priority.
We remain open for business, but we are also focused on limiting the impact of the COVID-19 outbreak on employees, while maintaining crucial operations to support our customers. We are following the recommended guidelines set out by the Government of Canada and urging our staff to stay home if they do not feel well.
Our warehouse is stocked with inventory and our production cycle continues to flow. Our dedicated staff members are working diligently to provide a high level of service. Orders can be emailed in, as per usual, or under these circumstances, we would be happy to accept orders over the phone. Our shipments are still crossing the border into the US daily and our domestic couriers such as Purolator and UPS are coming in each afternoon for pickups.
As always, we appreciate your business and will work hard to serve our customers during this pandemic. DCD Design will continue to follow the recommended guidelines set out by the Government of Canada in regards to managing the spread of the COVID-19 virus. We will take all necessary measures within our means to support our staff and customers. As this situation evolves, we will continue to update.